A unique thing happens when you combine the expert technologists, with leading-edge processes and years of expertise in Knowledge Management – Innovation.

Stone Cobra is the only one that successfully combines the right technology, the right process with the right people to deliver innovative InQuira (Oracle Knowledge) solutions.

Breakdown – People, Process & Technology

Exceptional People

Smart Process

Empowering Techonology

  • Our team is a group of highly–skilled ninjas.
  • We’ve never been mistaken for your “average consultants.”
  • We are thinkers, doers, innovators, designers, problem solvers and thought-leaders
  • We know how to lead and when to follow.
  • We focus on improving your business operations through technology-enabled changes that deliver value, fast.
  • We have a passion for what we do, and it shows!
  • Our entrepreneurial spirit allows us to accomplish anything.
  • Our engineering-depth of experience makes sure we do it right.
  • And our people are recognized in the industry for their contributions — Innovator of the Year Award from the Consortium for Service Innovation for our contributions to the KCS practices.
  • Stone Cobra’s process is a very modern approach to delivering solutions — once you try it, you’ll never go back.
  • Our process gives you complete transparency into every aspect of the project while encouraging collaboration and knowledge sharing.
  • You are always “in–the–know” about all aspects of the project, giving you the insight to get maximum value from the project.
  • All team members have full visibility into the project progress, designs, construction and decisions, reducing project risk.
  • We engage the teams to work together as a partnership and the results are outstanding! Our customers win awards – ASP Top 10 Support Sites, TSIA Star Awards, and ASP Hall of Fame.
  • Stone Cobra is on the leading edge of modern-day service offerings. Our Strike Force solutions are subscription-based allowing us to help you achieve higher levels of productivity through system enhancements and insight. You reap the rewards of a system that is continually responsive to your growing business needs.
  • No one understands InQuira like we do!
  • 60,000+ hours of InQuira experience – we have configured and extended every component of InQuira.
  • Since Knowledge is most powerful when integrated with other applications, we also have tons of experience integrating with the popular systems such as: Siebel, Oracle On Demand, Salesforce, Oracle Teleservices, Clarify, Bugzilla, Microsoft Exchange, Sharepoint, SAP, File Systems, Remedy, Peregrine and Lithium.
  • Global customers, internationalization, translation, localization — we truly know what each of these mean and how to tailor the solution to work for you on a global scale. Our current record is a roll-out to support centers located in 23 countries, supporting a global 24×7 customer base, for a single company!
  • Need full IT assistance for InQuira? Our hosting engineers take care of everything from the hardware through the application. Leave all the tech work up to the experts!

 

STONE COBRA, WE KNOW KNOWLEDGE