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It is befitting to finish this series on the new changes in knowledge with the question of whether knowledge is a valuable item for an organization, from my perspective time-to-value is a far better telltale of performance for an enterprise software application than return-on-investment these days. Traditionally the value of knowledge to the organization has [...]
I know, I know – the above sounds kitschy, corny, tacky, hyped-up thought leadership. We are in the era of cloud – so of course, I am going to propose [A-Z] aaS as a solution. But there is more to this proposition that the initial skepticism can see. As I expressed in previous posts on [...]
I am often asked what are the innovations in knowledge management, what is new and different – and until recently I was not able to say much: it was more of the same, maybe a tad faster. The problem was that the same old models and actions were used – it was not about technology [...]
This is the first of a series of posts sponsored by my good friends at Stone Cobra where I get to investigate how Knowledge will be changing through the next few years. In the opening remarks published three weeks ago I covered the core problems we are facing in KM today: source, storage, and use [...]
Whether you celebrate Kwanza, Hanukkah, Christmas or the “Holidays,” I’m sure you would agree that this time of year is special. Don’t get me wrong, so many people miss the point by being wrapped up in the craziness (and commercialism) of the season. You know, trying to find out how much someone else spent on [...]
There is little new to Knowledge Management, right? I mean, we have been doing it for more than 50 years, since Peter Drucker “invented” the term knowledge worker. We know what it is, how to use it, what it demands, and what the results are; we have seen most of the challenges and issues and [...]
Back in the previous millennium I started my life in computers as a Technical Support Rep for a materials resource planning (MRP) application. In those dinosaur days messages were taken by a receptionist and entered on a “While You Were Out” pad and knowledge was hoarded to increase your worth. Fast-forward through many years, and [...]
I own a wonderful 25.5 cubic foot stainless steel refrigerator with an in-door ice and water dispenser. Apparently the in-door ice and water dispenser is its Achilles Heel. There’s a mechanism that opens and closes the door to the ice dispenser chute that breaks over time. The original repair was to replace the entire door. [...]
