Custom Software Development
Are you automating a process not covered by the available enterprise software suites? Does your business utilize specialty processes not supported by most enterprise software? Will you benefit from software specifically built to your specifications?…
…Then you may consider custom software development. Whether built from the ground up or as an add-on to your existing software, custom software can provide you with the exact tools you need to get more value from your organization.
Here are some applications where custom software may be the best choice if commercial packages do not meet your requirements:
- Customer management and support applications
- Specialized eCommerce applications for business-to-business transactions
- Software to support the development and distribution of custom products or services provided by your company
- Customer retention and marketing applications
- Custom skills-based collaboration tools
- Add-ons to SFA for enhanced sales tools
- Add-ons to CRM for enhanced case resolution
- Add-ons to KM for just-in-time training
Hint: Use the 80% / 20% rule when deciding whether to embark on custom software development. If roughly 80% of your requirements can be met by a commercial software package, it is recommended that you consider a combination of configuring the software and altering your business processes to reach your goals. If, however, less than 80% of your requirements can be met by a commercial software package, you may want to consider having custom software add-ons developed to bridge the gap. If less than 50% of your requirements can be met by a commercial software package, you may consider having a custom software application designed and built from the ground up for your specific needs.
Stone Cobra strongly recommends utilizing Stone Cobra Business Solutions for Requirements Analysis, ROI Assessment, and/or Vendor Selection before deciding to embark on large-scale custom software development projects to ensure your organizational goals will be best served by the project. It’s important to have the goals clearly delineated that will provide the greatest value to your organization.